Terms and Conditions | Sportzgear Store Policies
Terms and Conditions at Sportzgear are designed to ensure a safe, transparent and fair shopping experience for all our customers. By placing an order on Sportzgear.store, you accept these terms and conditions, so please take a moment to read them carefully.
Prices and Payment: All prices are listed in USD for all other countries than Denmark, which is listed in DKK and include VAT. We accept payments via most major credit cards and debit cards, all processed securely through our trusted payment providers. Your financial information is always encrypted and protected during checkout.
Delivery: We deliver throughout the world. Delivery time is normally 5–30 business days from the date of purchase. Once your order has been dispatched, you will receive a track and trace code via email so you can follow your shipment every step of the way.
Returns: You have a full 30-day return policy on all eligible products. Items must be unused and returned in their original packaging to qualify for a refund. To initiate a return, please contact our customer support team via the contact form on our website and we will guide you through the process.
Warranty: We comply with Danish law regarding a 24-month warranty on all products. If you receive a faulty or defective item, please contact us immediately and we will arrange a replacement or refund as quickly as possible.
Customer Service: For any questions or concerns, please contact us using the contact form on our website. Our customer support team is always ready to help and aims to respond to all enquiries as quickly as possible.
Our Terms and Conditions may be updated from time to time to reflect changes in our policies or applicable law. Continued use of our website following any updates constitutes acceptance of the revised Terms and Conditions.